Reachall: New feature launch (feedback collector on smartphone)
Receiving the customers feedback is the most crucial part of running a restaurant. Without them, you have no other means of appreciating or improving your work. But collecting and updating feedback forms from customers is tiring and time-consuming.
Which is why we’ve come up with a systematic approach to collect reviews and keep a track of your database!
Presenting the Reachall- way to collect CUSTOMER feedback:
You get your own unique QR code for every outlet. Just promote this QR code on a tent-card on the tables, print it on your invoice, stick it on the wall or door.
When the customer scans the QR code, it will automatically open feedback form on their browsers with your own logo and branding and helps them submit their feedback and contact details using their own smartphones. Start colecting more feedback and as a bonus their contact details gets added to your contact database on Reachall app automatically.
The advantages of collecting feedback this way are many:
You get to save more paper than if you printed out hundreds of feedback forms.
You get to see the digitized version of your in-house reviews without having to invest in a tablet for the restaurant, or entering details manually into a boring old excel sheet… In fact your customer’s smartphone does the job for you!
Oh, and you don’t need to worry about building up your customer-database– names, phone numbers, email addresses and other important details are automatically collected; so you can send out more meaningful email and SMS campaigns and get more returns on them.
You’re notified via email every time you get an in-house review collected by means of the QR code, so you can see what exactly they thought!
How do you find your QR code? 1. Login to your Reachall account 2. Go to Reviews module 3. You will find the QR code for that outlet right there. You can now use it to print tent cards, inserts, etc.
What else are you waiting for? Give us a call on +91 9243566111 at any time between 10 AM and 7 PM so we can help you set up!